Shipping & Returns

How much is shipping within Australia?  

All orders are sent as lightweight parcels that will be sent as a letter and cannot be tracked. 
Once your order has been dispatched, you will receive a shipping confirmation email. 

 

Generally, we ship within 1-3 business days.

We ship with Australia Post, please see below for recommended delivery times:

For Domestic orders:

For all orders going to QLD approx. 2 - 5 Business days.

For all orders going interstate approx. 3 - 10 Business days.

 

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How much is international shipping?

International shipping is based on your shipping zone and the total weight of your order. You will get a preview of the shipping charge in the checkout, so the best way to get an accurate idea is to add the items to your cart and begin the checkout process. You do not need to commit to buy in order to find the shipping fee. 

International shipping costs in $AUD:

Zone 1: NEW ZEALAND: $6-$55

Zone 2: CHINA: $17-$85

Zone 3: REST OF ASIA: $18-$85

Zone 4: US & CANADA: $12-$85

Zone 5: PACIFIC ISLANDS: $20-$105

Zone 6: UK & IRELAND: $20-$105

Zone 7: MAJOR EUROPE: $22-$110

Zone 8: REST OF WORLD 1: $25-$115

Zone 9: REST OF WORLD 2: $25-$155

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Once your order has been dispatched, you will receive a shipping confirmation email. Unfortunately due to high shipping costs we are unable to offer FREE SHIPPING on any international orders.

*Please note all international orders are subject to import and/or customs charges, which the receiver/customer is liable for. Good Intentions & Co cannot be responsible for these additional charges.

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For International orders: 

Zone 1: NEW ZEALAND: 5 - 7 business days.

Zone 2: CHINA: 8 - 13 business days.

Zone 3: REST OF ASIA: 9 - 13 business days.

Zone 4: US & CANADA: 7 - 14 business days,

Zone 5: PACIFIC ISLANDS: 6 - 14 business days.

Zone 6: UK & IRELAND: 6 - 14 business days.

Zone 7: MAJOR EUROPE: 6 - 14 business days.

Zone 8: REST OF WORLD 1: 7 - 14 business days.

Zone 9: REST OF WORLD 2: 6 - 14 business days